COVID-19 Update

Check https://www.iavalley.edu/about-the-district/covid-19-updates/ for updates regarding IVCCD’s responses to COVID-19.

At this time, our campuses are open to select students and employees only. Online classes are going smoothly; events remain canceled until further notice. A few IVCE courses will be held in May with small numbers of students in each class. Students can access our services and staff through email. The IVCE switchboard is accepting calls at 641-752-4645, but most staff are not yet working on campus at this time. Thank you for your continued understanding and support!

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“Right to Know” Information

Campus Safety & Security

Campus crime statistics are available by request in the Iowa Valley Continuing Education offices at 3702 S. Center St. in Marshalltown or by going to http://nces.ed.gov/collegenavigator and searching for Marshalltown Community College.

The most current Iowa Valley Community College District (IVCCD) security and fire safety data can be viewed at IVCCD Annual Security & Fire Safety Report (ASR); a printed copy may be requested through the Vice Chancellor of Continuing Education’s Office.

Iowa Valley takes seriously the safety of its students and guests. We have a separate web page devoted to information about Title IX, which pertains to sexual assault, sexual harassment, domestic/dating violence, stalking and related crimes.

Request for Student Records

Please print and submit this form according to the instructions if you need a copy of your educational records from Iowa Valley Continuing Education.

Grievances & Complaints

For IVCE Students

Iowa Valley desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. The District believes in maintaining an educational environment that is positive and productive for its students. Occasionally, a student may claim that he or she has experienced an alleged violation, misinterpretation, or misapplication of IVCCD Board policies, rules and regulations; or has been unfairly treated by an IVCCD employee or another student; or that the contractual relationship between the student and IVCCD has been breached. When these situations arise, students should follow the Student Grievance Procedure. For all other complaints and feedback, the student should follow the Student Feedback/Complaint Procedure.

The process for an appeal is defined within IVCCD policies and procedures (no more than 5 business days after the sanctioning decision). If a student feels that he/she has been disciplined unfairly or if the student wishes to appeal some other decision considered to be unjustified, unfair, or a violation of student rights, then the student should appeal that decision. An appeal is not granted in cases where there is disagreement with a District policy or procedure. In those cases, students should file a complaint with the appropriate department, but the sanction will not be contested. Appeal forms are located in the Vice Chancellor of Continuing Education’s office as well as here:

In the event that a complaint cannot be satisfied locally, students may file a complaint with either the Iowa Department of Education (515-281-0319) or the Higher Learning Commission (https://www.hlcommission.org/; ph. 312-263-0456).

For Non-Students/Constituents

IVCCD believes in maintaining an educational environment that is positive and productive for its constituencies. Feedback, complaints and grievances are used to improve District services, processes, procedures, and communications between the constituent and the District. For this reason, anonymous forms are not accepted.

Constituent feedback and complaints are important to the improvement of District services. Feedback or complaints unrelated to a student grievance should be documented by completing the Constituent Feedback/Complaint Form. The feedback/complaint should pertain to a circumstance that occurred within the past 12 months. Feedback/complaints about circumstances that happened more than 12 months ago may or may not be valuable, and will not be considered actionable.

If the constituent is dissatisfied after submitting the form, s/he should contact the member of the District’s Administrative Leadership Team with oversight of the relevant area to discuss the Constituent Feedback/Complaint Form in person. After the resolution, all feedback and complaints, including the outcomes, are documented and shared with the Administrative Leadership Team to analyze and improve processes.

Constituents with concerns about the District’s ability to meet the Higher Learning Commission (HLC) Criteria for Accreditation may submit a complaint to the Higher Learning Commission (https://www.hlcommission.org/Student-Resources/complaints.html).

Accreditation Statement

Iowa Valley Community College District (which operates Ellsworth Community College, Marshalltown Community College, Iowa Valley Grinnell, and Iowa Valley Continuing Education) is accredited by The Higher Learning Commission (www.ncahlc.org; ph. 312-263-0456), the Iowa Department of Education, and the National Alliance of Concurrent Enrollment Partnerships; some individual degree programs are also accredited by agencies specific to those areas of study. IVCCD is a member of the North Central Association of Colleges and Schools. IVCCD has articulation agreements with Iowa’s Regent universities and many other colleges in Iowa and the Midwest.

Educational Equity Statement

It is the policy of Iowa Valley Community College District that no individual will be excluded from participation in, denied the benefits of, or be subject to discrimination under any program or activity sponsored or conducted by the District on the basis of actual or potential parental, family or marital status; age; color; creed; gender identity; national origin; physical or mental disability; race; religion; sex; or sexual orientation as required by the Iowa Code §§ 216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C §§ 1681 – 1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq).

Iowa Valley Continuing Education students who have questions or complaints related to compliance with this policy should contact Jacque Goodman, Education Equity Officer, at 641-844-5640 or Jacque.Goodman@iavalley.edu. Complaints may also be filed with the Director of the Office for Civil Rights U.S. Department of Education, Citigroup Center, 500 W. Madison St., Suite 1475, Chicago, Illinois 60661-7204 (Ph: 312-730-1560, E: OCR.Chicago@ed.gov) and/or the Iowa Civil Rights Commission at 400 E. 14th St., Des Moines, Iowa 50319 (Ph: 800-457-4416).

Retaliation against any individual for reporting discrimination or assisting in providing information relevant to a report of discrimination is strictly prohibited by IVCCD and constitutes a violation of this policy.


Employees are available during normal operating hours (Monday through Friday from 8 am to 4:30 pm) to help prospective students, current students, and current and prospective employees obtain consumer information.

IVCE Education Equity Officer

Jacque Goodman

Jacque Goodman
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