Job Success is designed to enhance communication skills vital to success at work. This addresses the specific needs of today’s line and staff support employees – new hires as well as established employees that are fundamental, interpersonal skills widely recognized as necessary in most entry – level jobs and beyond. This addresses issues such as appropriate dress, regular attendance, presentation skills, work ethic, balancing home and work, team work, adapting to change, communication skills, and problem solving.
Personality profiling provides individuals a better understanding of themselves and others. Learn to recognize strengths and limitations, build rapport, and communicate with others for better understanding. Identify how others process information differently from you and how you can build a high functioning team.
Leadership & Customer Service Training
It is the responsibility of frontline supervisors and managers to develop the capabilities within their employees, processes, and systems of the organization to execute and implement the planned goals of the company. New and even tenured supervisors often find themselves performing an awkward and uncomfortable organizational balancing act. Our genuine leadership and customer service trainings are designed to give you the tools you need to meet those organizational goals while developing your employees.
This training is for frontline supervisors, managers, team leaders or anyone who has a leadership role in your organization. Our trainer tailors each topic to your specific company needs. Organizations get results when individuals, equipped with the right skills, are energized to do the right things at the right time….The cornerstone to any solution is to determine what individuals have to do in order to deliver results. Finally, one must identify what is necessary to create and sustain those behaviors.